It appears that their accounts worked for a year, but now expired - but we have other students where their Fusion 360 accounts are working fine, and have the 'student' products & services listed within their profile. Students had registered their own accounts (emails etc). Many student accounts, are now stating that they have expired, and need to subscribe etc. Thank you, robyholmes We are experiencing similar type of issues with Fusion 360 too.
Please let me know if your using the product and how your finding it. I'm hoping I can find a number of schools in the same position and approach Autodesk with that fact. They just don't seem to think its an issue. We can't seem to get anyone at Autodesk to provide an answer on why this is happening despite trying different channels.
I'm wanting to find out if other schools using Fusion 360 are having the same problems. Meaning we're down to using one of two computers at a time! This has come to a head now as we're doing for a few accounts which are working, but Autodesk have decided to introduce a new measure to stop you logging in to Fusion in multiple places with the same account. We've been to Autodesk Support various times about this and each time get told accounts don't exist (When they do) or that the issue is out of there hands. Accounts either don't register or more commonly, expire after 30 days and completing the 'I'm an educational user' doesn't work. However for quite sometime now he's been having problems with students registering educational accounts.
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